Water bills mailed on or after July 1, 2024 will reflect an increase to the service charge, also known as the readiness to serve charge, due to higher water system operating costs, including pipeline and infrastructure replacement.

Revenue generated by the service charge is allocated as follows: 55% for infrastructure replacement, 34% for maintenance and repairs of the water system and 11% for customer service to cover activities such as meter reading, billing and payment processing.

A typical residential customer’s bill (3/4” meter and 24 units/bi-monthly billing) will increase by 3.3%. Below are links to two documents; one showing the financial impact of the service charge increase on a typical residential customer and the other showing the full rate and fee schedule effective July 1, 2024.